Impossible to Log out from IOS device

skatina
New Community Member

Not when sure where this is even supposed to go but it is PHYSICALLY impossible to logout from a paypal account that you don’t have the password to on IOS. A colleague needed to use my phone to complete a PayPal transaction and forgot to logout, PayPal will not let me go onto the profile page (where the only logout button is), without putting in a password. Whoever designed it to be this way is literally brain dead. Soft locks you from LOGGING OUT. How did nobody notice this ???

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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi @skatina

 

Welcome to the PayPal community. 

 

It sounds like you might have one touch set up on your device. This is where you opt in to keep your app always logged in on the device you are using. If you follow the steps here you will be able to log out of your device and opt out of the one touch option. 

 

I hope this helps, 

Paula 

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