I mistakenly put the wrong date of birth on my PayPal account,but I can't find where to correct it.

Prosper0071
New Community Member
When I was young I put my cousin date of birth with my google account Now I want to verify the account But the date of birth is not correct
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Prosper0071 

 

If you opened a minor account with a fake name and now want to correct it then you have to contact customer services.

However be aware that if that DOB showed you opened a minor account then it would be permanently limited even if you are over 18 now.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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Kudos / Solution appreciated.
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