I’m unable to login and verify email confirmation

bobsam
New Community Member
I’m unable to login and verify email confirmation
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@bobsam 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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bobsam
New Community Member
I contact them via Twitter. They said I should send them a detailed message to include my email address and any details about the specific transaction ID, date and amount. They’ll work to get to my message, please visit https://www.paypal.com/help or https://www.paypal-community.com to view frequently asked questions. Alternatively, we can be contacted in our Message Center where our support teams can provide more personalized, account specific help: https://www.paypal.com/smc/customer . We’ll get back to you as soon as we can. I can’t do this when I’m unable to login my account…
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