I have issues logging in using google chrome + microsoft edge issue

4Darren
Contributor
Contributor

I have this weird issue which only started 3 months ago as it was never an issue before.

 

I have 3 devices iPhone iMac and Macbook all sync together (all have the latest updates + the cache has been cleared)

 

I use Microsoft Edge and Google Chrome

 

I can log in in on my phone and iMac but can't on my macbook the error I get is the picture attached

 

All settings are synced to 

 

I can make payments on all devices apart from the macbook

Screenshot 2023-08-01 at 09.21.25.png

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @4Darren

 

Welcome! Thanks for visiting PayPal's Community Forum. I'm sorry to hear you've run into some trouble logging into your account through your Macbook. If PayPal is working on your other devices, it sounds localized to some kind of issue on your Macbook. If you've already cleared your browser's cache and cookies one more time and double-checked your browsers are up-to-date, you may want to reach out to our Customer Support teams for further assistance. 

 

Best wishes!

 

 - Jon K


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