I cannot login to my account. It asks for verification, showing me a wrong number.

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I used to live in an European country and had an account associated with my email address. I have moved to North America, and closed the European bank account. Now just want to login to my account and change the bank. I cannot login. It asks for verification, showing me a wrong number, it is not even my previous phone number.

If I could somehow retrieve my email address would be great. How can I delete my account (set my email address free from an old account) without being able to login?


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Esteemed Advisor
Esteemed Advisor



Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however add a U.S bank account (not card) to 'most' other countries paypal accounts. This is because paypal is a U.S company and so allows this.

Advice is voluntary.
Kudos / Solution appreciated.
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