I cannot delete my account!

Problem_Star
Contributor
Contributor

Hallo all, 

 

since 1 year I am trying to delete my account and it says me all the time, that there is an error and I should contact support. I deleted both - bank account and credit card. So there is no payment information in the paypal account, but I am still not able to delete the account.

What should I do? I cannot reach anyone from Paypal Support and I use since 1 year a different paypal account. 

I am really exhausted of clarifying and looking for solution.

 

Could you help?

 

Thank you and best regards,

Zuzana

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Problem_Star 

 

If the account is limited at all then you would not be able to close it until the limitations were lifted.

If its not limited then.......

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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Kudos / Solution appreciated.
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