I can't verify my identity

[91lerm]

i'm from Thailand, so i got an email to verify my identity

but i choose wrong bank, i can't change the correct bank to send notification

to my bank mobile app for verification, when i re-login it still goes to "check your phone" windows

and nothing happen on my phone

Paypal please help or give me reset button to change my bank

[pkkh]

Hi @91lerm 

Thank you for contacting PayPal community. 

I see you're facing issues verifying your identity and also logging in to your account. In order to confirm the identity, please follow the instructions mentioned in the Article. If you face issues logging in using the phone, try with PayPal Website on your computer or laptop. If you still face issue, please consult a specialist by clicking on Contact option. 

Thank you

Punith