I can't close my account
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When I'm trying to close my account I always received the message "We can't recognize that it's you...."
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Hi @Iribarchuk
Welcome to the PayPal Community! I'm sorry to hear you want to close your PayPal account. Please reconsider! If there's a chance that you might want to use PayPal in the future, it's a good idea to keep your account open. There's no fee to keep your account open. However, here's a Help Center to guide you through closing your account and removing the bank.
If you're still running into issues after that, please feel free reach out to our Customer Support teams by clicking 'Contact' at the bottom of any PayPal page.
I hope that helps!
- Mujahid

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