I am not a business and I want to change my account type to normal

gojko
New Community Member

Hi,

 

My account is business, but I just want to have normal account and I don't want to close this one. 

 

Please advise. I don't need business account.

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2 REPLIES 2

gojko
New Community Member

Also when I try to close the account anyways it says that it's under review..

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kernowlass
Esteemed Advisor
Esteemed Advisor

@gojko 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


Advice is voluntary.
Kudos / Solution appreciated.
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