How to re activate closed account

Thamer4
Contributor
Contributor
How to re activate a closed account?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Thamer4 

 

Unfortunately you can't re-open a closed account but you should be able to open a new one with the same email address as long as the other one was closed and not just limited.


Advice is voluntary.
Kudos / Solution appreciated.
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Thamer4
Contributor
Contributor
Thank you for your reply. I tried to open a new account by using my closed email, but it didn’t, a massage saying this email is already exist.
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PayPal_Donna
Moderator
Moderator

Hello @Thamer4,

 

Welcome to the PayPal community and thank you for your post.

 

I am sorry for the confusion around this.

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

We can then check if the older account has been closed in full.

 

-Donna

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