Don't have a mobile

StewartM
Contributor
Contributor

Got an email stating I had 60 days to confirm a mobile number to my paypal or my account will be impacted. Problem is I don't have access to a mobile phone. 

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8 REPLIES 8

kernowlass
Esteemed Advisor
Esteemed Advisor

@StewartM 

 

Can't you buy a cheap pay as you go phone?


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ormelittle
Contributor
Contributor

Cheers. Appreciate the response. I don't have much in the kitty - so I'll probably forget PayPal.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ormelittle 

 

Withdraw your funds first or you won't be able to close the account.

If you can't withdraw them then send them to a family member or mate or a charity.

If you can't access your account then contact customer services to close it for you?

Do you need the close account link if you can close it?


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ormelittle
Contributor
Contributor

Hi,

Sorry not to have replied before now.

I actually woke up, and remembered that I knew what to do, so there was no problem!🤕

That's a problem of being in one's 9th decade.

Cheers

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StewartM
Contributor
Contributor

@kernowlass

Thanks for your response. I'm not interested in getting a mobile.

Do I need a mobile to continue using paypal in the future?

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@StewartM 

 

Sadly paypal do state that to access your account in the future you need to be able to accept texts to a mobile phone.


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StewartM
Contributor
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@kernowlass 

Oh 😞 where did you read this? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@StewartM 

 

The moderators that work for paypal have confirmed it >>>

 

Scroll down to Paypal Racheal post in this thread.

https://www.paypal-community.com/t5/Managing-Account/Phone-number-changed-can-t-log-in/m-p/2032677#M...

 

And Paypal Siobhan on this thread.

https://www.paypal-community.com/t5/Security-and-Fraud/Please-help-me/m-p/2679147#M142782

 

+ others.


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