Please help me

[denaro]

Hi, i din't use pay pall for a while, and now i need to buy something online, i tried to log in and this message showing me up : 

Sorry, we couldn’t confirm it’s you. Please help me what should I do. Email and password are corect.

[kernowlass]

@denaro 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?

[denaro]

Well Im not sure, but I changed password yesterday and it's same thing...

[PayPal_Siobhan2]

Hi denaro, 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

Due to new PSD2 requirements, customers are required to complete authentication when accessing their PayPal account, or making a payment. A mobile number is generally required for this. To update he phone number on your PayPal account, please follow the steps provided in this link - https://www.paypal.com/smarthelp/article/how-do-i-add,-edit-or-remove-a-phone-number-on-my-paypal-ac...

- Siobhan 

[denaro]

But i can't get in settings because I can't even log in. Its says we can't provide its you.. What do you suggest to do?