Hello, why am I not able to close my account? Every time I select the "Close your account" option I get this message:
"Before you close your account…
There's something that needs to be resolved. Please contact customer service, and we'll help you with it."
There's nothing to be resolved, I've removed all my cards and bank accounts information and I have no money to send or withdraw, no recent transactions.
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, (during business hours you may also be able to message whilst logged out). 4. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
