Close PayPal Account but PayPal Credit blocks it

PDA1
Contributor
Contributor

By way of background- I have no money in my PayPal account and have no amounts due in my PayPal Credit account.  I haven't used either account for years.

 

Want to close my PayPal account but when trying to do so PayPal says I have a PayPal Credit account which must be closed first.  I called the number and talked to an automated voice and instructed it to close my PayPal credit account.  It said it did so and would send an email confirming that.  So far no confirmation letter has come through to my email.

 

Regardless, I want to close my entire PayPal account(s) and don't want to spend any more time on this.

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5 REPLIES 5

buddy231
New Community Member

i am trying to close my account as well and it wont let me either... keeps creating these loops

 

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PDA1
Contributor
Contributor

At this point in time it has become similar to Long John Silver's parrot named "Captain Flint".....who mostly says, "Pieces of eight....pieces of eight"

 

All I get from PayPal is repetitive automated responses that haven't solved any problems I'm having.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@PDA1 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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PDA1
Contributor
Contributor

Look, how blankety-blank hard is it to tell Paypal, "close my account and do it now?"

And even if I did "contact them" they'd just tell me to "contact them".....thus I get nowhere.

I just want results.....no talk.

 

I don't facebook, twitter or google anything and never will.

 

If PP hadn't become a political organization I wouldn't be wanting to close my account.

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@PDA1 

 

Well if you are having issues closing your account the 'only' advice I can give you is all the options to contact them to do so.

Personally I don't care one way or another if your paypal account is closed or open I just posted to give you options to get it closed. 

So, you're welcome.


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Kudos / Solution appreciated.
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