2 step verification not working

flyboytr56
New Community Member

Today I logged into my account and it immediately opened.  I have 2 step verification turned on and have always received a text message with a code I had to enter to complete my login.  It has been weeks since I have accessed my account.  Any ideas what may be going on?  Thanks!

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1 REPLY 1

Paypal_Ashley1
Moderator
Moderator

Hello @ flyboytr56, 

 

Welcome to the PayPal Community and thank you so much for taking the time to post. I am sorry you have had trouble with our 2Step Authentication. To ensure this is setup successfully, please refer here. If issues continue, please contact our Customer Support. Our support may also be reached through Facebook Private Message (PM) or Twitter Direct Message (DM). 

 

Thank you, 

 

- Ashley


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