i cant add my bank account to paypal

yaninaS
Contributor
Contributor

ive just opend a new paypal account in my new married name closed a old one i was using. the new account is now up and running and im now trying to get veryfied , and in order to do this i need to add my bank account and all i keep getting it , were sorry we cant carry out this at the moment. can any suggest why i keep getting this msg, and why can i add my bank to my paypal account.???

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PayPal_AdrianO
Moderator
Moderator

Hey yaninaS,

 

As you didn’t remove your bank from your old account before closing it the system will not allow you to add it to your new account. I would advise contacting us via phone so we can search for the old account and remove it. Then you will be able to add it to your new account.

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12 REPLIES 12

PayPal_Siobhán
Moderator
Moderator

Hi there yaninaS,

 

Have you removed the bank account from your old PayPal account? Bank accounts can only be added to one PayPal account at any one time.

 

What is the exact error message you are receiving?

 

Siobhan

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yaninaS
Contributor
Contributor

hi, i closed my old accound down didnt think id have to remove my bank details i i was closing the account down???

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yaninaS
Contributor
Contributor

this is the msg i keep getting.  We were unable to process your bank account registration at this time. We apologise for the inconvenience. Please try again at a later date.

 

ive closed my old paypal account downt b4 i opend the new one in my new name. ive been trying ever since to had my bank accout to my account and it wont let me.

 

it saying i cant re open my old account now to take the bank details of that account, but i cant see that being the trouble if that account as been closed, and is no longet registerd to me.

 

so im at a loss.

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yaninaS
Contributor
Contributor

For security purposes, your bank account cannot be added because it has been previously registered with another PayPal account. Please add a different bank account.

 

got this msg today. the other paypal account it was used with as been closed down and is no longer used. so how come i cant use it for my new account??

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Solved

PayPal_AdrianO
Moderator
Moderator

Hey yaninaS,

 

As you didn’t remove your bank from your old account before closing it the system will not allow you to add it to your new account. I would advise contacting us via phone so we can search for the old account and remove it. Then you will be able to add it to your new account.

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db1926379700
Contributor
Contributor

i have my old email address to my last paypal account but not password if i had password i could access my old account problem is they send details to my old email which i havent accses to any more how can i get paypal to verify my password from old account to my new email address

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summerhouse
New Community Member

How do I remove my old Paypal account

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db1926379700
Contributor
Contributor

how do i remove old paypal account to verify new one soi canverify new bank account

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