Hi there CreditonJules,
If you want to email us directly we can give you an exact date these deposits were requested so you can try locate them in previous bank statements.
Alternatively, you will need to remove the bank account and re-add it. You can then follow the steps below to request the deposits again.
Here’s how to confirm your bank account:
1. Go to www.paypal.co.uk and log in to your account.
2. Click ‘Profile’ near the top of the page.
3. Click 'My money'.
4. In the Bank accounts section click 'Update'.
5. Click ‘Confirm’ next to the bank account you want to confirm.
6. Click the 'Set up Direct Debit' button.
7. The next page will display your bank details. Enter the full address of your bank account, then click ‘Submit'.
Once you've clicked 'Submit', we'll send two random deposits (both between 1p and 99p) to your bank account. These deposits are at our expense and you'll find them on your online bank statement within two to three working days, or on your next paper statement.
Siobhán
