2-3 Business Days Later, Still No Random Deposits for Verification
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Hello. I am currently attempting to change my account status to 'verified' by linking my bank account. I linked it on Sunday (April 23rd) and was told to give it 2-3 business days for the little random deposits to go through.
Now it's Thursday, April 27th and I have still not gotten any of these deposits. I have money I can't accept because my account isn't verified, and it's rather frustrating. How is it I can immediately be charged for something, or see something deposited and show up on my account balance within a day, but it takes this long for two tiny deposits to go through? Am I doing something wrong? Have I missed a step? I linked my account and it claimed that I would send the deposits within 2-3 business days and the status for it is 'ready to be confirmed'. Are the deposits just taking forever to go through??

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Hi Katalyis
Sorry to hear you’re having problems verifying your bank account.
If you call us on 0800 358 7911 (toll free) one of our customer service team will try to resend the deposit for you. This will normally take 1-3 hours to show on your bank account statement.
Joe_H

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