Paypal won't accept my Debit card - 2017

people6
Contributor
Contributor

Hi

 

Paypal won't accept my Debit card and i never had this problem and on top of this i have a monthly hosting bill due to pay.

 

I don't know how to explain this but every time i try to enter my details  red text shows up and says various things but basiclly not accepting my debit card.

 

And every response from paypal support is a template email that seem's to be out of date. Because the instructions don't match what's on my screen. 

 

Thanks.

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2 REPLIES 2

Breezy92
Contributor
Contributor

Hey! 

 

Without knowing you're error code/message I wouldn't know exactly what's going on. Is it saying invalid details, incorrect address?. 

 

Is it It new card or account/bank if so sometimes it's the banks side, some issuers block payments for some odd reason happens a lot on APPLE Store. 

 

Contact you're bank and see if they've got some sort of filter on there. 

 

Make sure all your current details/address/personal are connected to that card/bank.

 

all else fails, contact the following

 

Twitter                       @AskPayPal
 
Facebook                  https://www.facebook.com/PayPalUK
 
Call Us                       Click ‘Contact Us’ -> ‘Call Us’ at the bottom of any PayPal page
 
Email Us                    Click ‘Contact Us’ -> ‘Email Us’ at the bottom of any PayPal page
 
UK Phone line           0800 358 7911
 

 

Hope this helps you out and best of luck with getting it sorted! 

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people6
Contributor
Contributor

Hi 

 

It's 3 month old card. and just now i entered my card details and this showed up. "This card is not accepted. Please use a different card."

 
Next I tried to "Link My Bank account"  and at Bank Number entered my last 4 digit number on my card. And at Account Number and entered the first 10 numbers. and clicked "Continue" and at the top this appeared.
 

"The bank information you have added is invalid or missing. Please try again.

  • You have entered an invalid Bank number for a bank account in New Zealand. Please make sure the number contains no dashes or spaces and is 6 digits.
  • You have entered an invalid Bank account number for a bank account in New Zealand. Please make sure the number contains no spaces, is in XXXXXXX-XX format and is between 9 and 10 digits.
  • You may only enter numbers for your bank account number."

 

If I'm doing anything wrong, what is it???

 

Thanks

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