I gave wrong bank account for verification

Oakfresco
New Community Member

I just opened a new PayPal Account for Business.  Needed Business Pro but there was a technical hitch and was told to open up a standard business account and then apply for Pro. 

 

Upon opening a standard account - it asked for the bank account details for verification.  I gave the details shown on my online banking page which turn out not to be the new business account I opened with my bank last week which I was awaiting details of, but the one I shut down a week ago which has only just shown up on online banking!  So now, PayPal is asking me to verify an account which is has been shut down.  Obviously I can't.  I can't see anything on the 'my account' page which will allow me to recify this and give the new bank account details.

 

Can anyone help?

 

Regards, Denise

Login to Me Too
1 REPLY 1

PayPal_barry
Moderator
Moderator

Hey Denise, you should contact PayPal directly on this. They should be able to remove the old bank once you ID yourself and the bank number.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.