How to 'force' paypal to update account limitations page

andyallen02
New Community Member

Hi,

I need to add verification information to my account, and Paypal have blocked my transacxtions until I do so.

The documents I added weren't complete, and I receiced an email to tell me so. But when I go to add the missing documents it says

 

"Thank you for providing the required information.
We'll get back to you within 2-3 working days."

 

Know how I can get them to reset this, so I can upload my documents?

 

Thanks!

 

 

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1 REPLY 1

PayPal_Martin
Moderator
Moderator

Hi andyallen02,

 

Welcome to are UK Community!

 

I am sorry to hear there have been delays in verifying your information. I would suggest uploading your documents using the following link Upload.

 

Once you have uploaded and submitted the documents give our Customer Support a quick call on 0800 358 7911. They may be able to validate the information on the call and resolve the issue.

 

Thanks

 

Martin

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