I recently received an email stating I have reached my sending limit and need to verify my account. However, when I go to my 'Account Limits' page, it states I still have plenty remaining. Maybe I'm misunderstanding what "remaining" means in this case, but this isn't even the core of the issue.
When I follow the instructions and attempt to lift my account limits, I reach a page with several steps for me to follow, all of which are crossed out and have a green 'Completed' tick next to them (this is before I've even done anything upon reaching that page.) At the top of the page, I'm getting a yellow error stating, "More information required to lift account limits".
I cannot actually do anything on this page. Nothing for me to follow, no other options to select, buttons to press. All I can do is 'Cancel'.
This is rather irritating as I need access to my paypal account to make payments on the regular, but now I'm being basically blocked out for no reason. I have held off on calling support yet as I absolutely hate dealing with customer service on the phone and would rather email/message, but paypal is apparently too good to have those methods of communication.
Has anybody encountered this problem before/know the solution? It seems a lot like I may have to just call up support.
