Why The Delay On eChecks?

[OurOnlineDeals]

I've been an eBayer and PayPal victim for years. I can say this as I got burnt by a vendor I used and even though PayPal ruled in my favor I never recovered a penny. PayPal continued to accept and process payments from the very same vendor afterwards. PayPal did nothing.

My wife and I use to have an eBay store but shut it down as it just wasn't worth the time and rising fees involved with maintaining it. Recently, I purchased an item on eBay. This is the first time I've done anything with them in over a year, and have had nothing but nonsense from PayPal trying to pay for this purchase. We have always paid immediately at the close of all purchases. We have a 100% feedback rating.

We have just switched banks and I was trying to pay the seller via an eCheck. While trying to process the payment, I kept getting stopped by an "updated bank card is required to update my account" message. I hadn't yet received my new bank cards so I couldn't update that info. We have a business PayPal account but haven't sold anything in years. After two days of trying to get this resolved I was finally able to pay by eCheck. Now, I'm still waiting on this check to clear with the seller.

It's been five days since the funds have been withdrawn from my account and it still hasn't cleared. What is PayPal doing with this money and why haven't they paid the seller? We all know the reason why. PayPal is more concerned about making sure they get their fees and any possible interest they can from our money. PayPal has no regard towards their customers. They don't even provide a toll free number to contact them, yet they process millions of dollars annually. PayPal needs to stop hiding behind being an eBay company (with no accountability) and start to be accountable. After all, it's our money... not theirs!

[sandypurins]

OurOnlineDeals wrote:

We have a business PayPal account but haven't sold anything in years. After two days of trying to get this resolved I was finally able to pay by eCheck. Now, I'm still waiting on this check to clear with the seller.

It's been five days since the funds have been withdrawn from my account and it still hasn't cleared. What is PayPal doing with this money and why haven't they paid the seller?

They don't even provide a toll free number to contact them, yet they process millions of dollars annually.

An echeck payment will generally take 3-5 business days to clear.

PayPal has a toll-free phone number for premier and business account members... to call PayPal, login to your PayPal account and click on the "Contact Us" link at the bottom of the page... there you will find instructions and the PayPal phone number for your account.

[OurOnlineDeals]

I appreciate the people that are trying to be helpful, however this is what I see...

First, I feel I should mention the following. My system is personally custom built running XP Pro ( I've used both Vista and 7 and they are not for me ) and fully updated. I also write websites so I know my way around a computer.

When I look for PayPal's number you'll see what I get. I've cut and pasted it so everyone can see the exact wording. When I go to look up their phone number this is what I'm getting...

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster at paypal dot com ( I can't even copy this as posted on their website ) and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.". I love this part... "and anything you might have done that may have caused the error." Are you kidding me?

As to the "ebounce", PayPal has withdrawn the funds from my bank account. I've confirmed this with my bank. They are combining it with all the other transactions being held in limbo drawing interest. PayPal processes millions of transaction annually so it amounts to a huge dollar figure for themselves while everyone's money is on "hold". Just look at all the complaints filed with the FTC regarding PayPal freezing people's accounts and making their funds unaccessible.

Once again I appreciate everyone trying to help but this is what I see!

[surplusdealdude]

Why The Delay On eChecks?

Because sometimes they ebounce.