Ok, a buyer recently purchased a college text book from me. He realized after I shipped it and he paid that he needed software with the book and mine did not come with it. He then demanded a refund. I told him that all sales were final, this was stated in the listing, and nowhere in the listing did it say the book came with the software. So he opens a dispute and says the item was not as described. Now I put the link and everything into the chat message box and I know he doesn't have the right to a refund. Now this was opened on the 23rd of december, he has stopped answering me and has not closed te dispute. After the 20 days will I get my money back if he doesnt act? or will he be refunded the money If I dont upgrade it to a paypal claim. Or can I just let the time run out and the dispute will close and the money for the book will be returned to me. Thanks for all your help and time reading this!
