What happend to my money.

kstateman
New Community Member

I recently sold some items on ebay.  So my paypal account showed I had a positive balance for the items sold.  After a while It now show 0.00 for my balance in paypal.  Where did this money go?? Was it credited to my credit card that is linked with the account?

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2 REPLIES 2

northernlights
Contributor
Contributor

If it were me, I'd e-mail Paypal directly with all the details of the transaction, deposit, etc...

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sandypurins
Advisor
Advisor

Are your payments subject to the 21-day eBay Item Hold Policy? If yes, you will have a "Pending" PayPal account balance and an "Available" PayPal account balance. This will be shown on your PayPal Account Activity page.

 

Did you send any payments after receiving the payments? If yes, those sent payments may have been funded by your PayPal account balance.

 

Login to your PayPal account, click on the "History" tab and then click on the "All activity (with balance)" option. This will show your running PayPal account balance (in the right hand column) after each transaction and should make it easier for you to understand how you arrived at the current PayPal account balance.

 

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