Product dmaged & Insurance
ranc
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Posted on
Apr-08-2010
03:24 PM
I shipped an expensive item to someone from ebay. I insured it, and the item was damged during shipping. Buyer wants to send it back and get a full refund. I am ok with refunding her but if I do that I can't file a insurance claim?
She is threatening to open a paypal claim. But the package is insured, and the damage is shipping related.
I have no idea what to do. Any ideas?
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