refund off seller has not cleared

littleone
Contributor
Contributor
please, please help. I am trying to get an answer so i can go to sleep. Seller would not send me my gold ring so i did an ebay case, ebay closed the case and said i had been refunded, I havent as paypal says the seller did not have funds in his bank and didnt clear, they also said contact seller, of course this scammer wont reply. I thought i was covered if i have paid through paypal on my cc. What is my next step, cant believe paypal said i cant have my refund. Please help. Thanks
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

As you opened an ebay and not a paypal case then i suggest you go to the ebay boards for advice as i only know how paypal disputes work as i only ever file direct through them.

 

Good luck.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.