i never received the item

[chaseyirsel]

Hi guys, im very new to pay pal and online buying, i seen someone selling an item on instagram and contacted him and he said to pay for the item i have to send it as friends and family , i still dont really know the difference, that was nearly 2 months ago. Firstly it was a problem with the item now its a problem with his paypal. is there anything i can do?

[kernowlass]

@chaseyirsel

Not really no   >>>

A “gift” or “personal” payments are intended as transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.

On the other hand, as it is a “personal” payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member why would you use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time.

Scam sellers often ask for payment that way as they know this.

Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you.

[chaseyirsel]

i never reall knew the difference between the two different types of payment

[chaseyirsel]

it was a master card /credit card i used

[kernowlass]

@chaseyirsel

Then contact them and see if they will chargeback for you...........good luck.

Remember if they are not friends or family then DON'T USE THAT METHOD TO PAY STRANGERS.

[chaseyirsel]

ok i'll try that, thanks again