holding a payment

mrsnelly08
Contributor
Contributor

Hi, paypal is holding a payment from a buyer, who has left positive feedback. How do i get my money? thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

If you are a new seller and subject to the 21 day payment hold then normally funds are released after feedback is left (however that does not mean instantly, it can take them a while to check), or if you entered a tracking number that proved delivery of the item to the buyer or if 21 days elapsed and no dispute has been raised.

 

However as your buyer has left pos feedback i would email paypal customer services via contact us bottom of paypal pages and ask for the release of funds.  


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