Transfer of money from bank account to paypal without ref no

Entiendo
New Community Member

I transferred money from my bank account to paypal and forgot to add my reference number. Silly I know but I am ow trying to track down where the money will be held and who I need to contact to get the money transferred into my paypal account. 

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2 REPLIES 2

PayPal_paula
Moderator
Moderator

Hi Entiendo, 

 

Welcome to the PayPal community forum Smiley Happy

 

I would firstly advise to contact your bank to see if the funds have been returned to your bank. If your bank complete a full trace on the funds and are unable to locate them you can then contact PayPal to have a trace initiated. 

 

I hope this helps and you get this resolved 

Paula 

 

 

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joncrooke
New Community Member

I've made the same mistake. Are funds without a correct reference automatically returned? Or do I need to contact Paypal in order to do so? The funds have left my account. The payment is a little urgent; would it be ok to do another transfer with the correct information and anticipate the other transfer being returned to my bank account?

 

Thanks.

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