pending balance

missmarples63
New Community Member

i am a new seller my payments were held for 21 days this has passed but still having to wait still for my money i ring paypal every time so they can release some why is this when all my buyers have sent feed back thought we only had to wait four days for it to clear but this is not happening cheers.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

No its not happening and its not fair, whilst its not automatic once feedback is left they are supposed to release it when you let them know via email but they don't even do that it seems now.

 

And it should be released within 48 hours of the 21 day hold being reached, although i think that makes it a 23 day hold !!

 

All i can advise is this >>>


Email them via contact us bottom of paypal pages and put in the transaction i.d's of the payments that meet release. 




Advice is voluntary.
Kudos / Solution appreciated.
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