Refund issued to buyer however buyer has not received this on their card
crazy1
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Posted on
Jun-08-2013
01:09 PM
Hi
I recently sold an item the buyer had already paid but wanted it sent 1st class instead of the listed 2nd class post. I issued a full refund via PayPal. I then found out that I could no longer send then an invoice for amended postage as payment has already been made. So I sent them a PayPal invoice which was duly paid and item sent. Great!
Today I get a message from the buyer that they have not received refunded amount on their card. Is there a delay for refunds to show up on credit/debit cards?
3 REPLIES 3
minty1
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Jun-08-2013
01:18 PM
Hi crazy1
A refund back to a card could take up to 7 working days, ccard maybe a little longer
crazy1
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Jun-08-2013
01:28 PM
minty1
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Jun-08-2013
01:29 PM
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