Pending payment

chaddite
Contributor
Contributor

Hi

 

I am a new user who has just sold an item on ebay. I followed all that was required - despatching on time, adding tracking number etc. The recipient has given me an A+ feedback and is very happy with the purchase. My question is, why is paypal still holding my money when everything regarding the sale is now complete at seller and buyer end ?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@chaddite

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for new sellers.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.

Also Ebay feedback has no bearing on payment release. Normally for the Ebay hold its when tracking shows the item as delivered + 3 days if you use Ebay / paypal postage.

Info in this Ebay link below about Ebays hold.

https://ocsnext.ebay.co.uk/ocs/sr?query=1746


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.