Money Not Released

joanne_phil
Contributor
Contributor

Why do I have to wait for my funds to be released?  The item has been delivered by UPS and the buyer left feedback - why do I still have to wait a week?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@joanne_phil

 

If you are talking about ebay transactions then feedback does not count for payment release.

 

Normally its when the tracking number shows delivery of the item to the buyer + 3 days.


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joanne_phil
Contributor
Contributor

Yeah, that is what customer service told me as well.  Plus, he was able to do a one time courtesy for me on the one item that was delivered and verified.  Thanks!

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LaizaVenice
Contributor
Contributor

See customer service are good people you just need to be understanding.

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