Buyer Claims Unathorized Purchase - I Refund - I owe Money

Cleril
New Community Member

Why?

 

Why am I paying anyone any amount of money when I didn't ship the item, the buyer claimed unathorized purchase a few hours after payment, and I refunded.  Now I have -0.87 in my balance (paypal fee?) and can't use paypal to buy anything.  I already contacted support about this, got an automated email, sent them another email to get past the automated message, and now I figure I'll post here.

 

Absolute nonsense.  Paypal takes their fee, I issue the buyer a refund, and paypal demands I front the money they wrongfully took? 

 

How about paypal give the buyer back what they took?

 

 

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