paypal refund help

michealohanlon
New Community Member
i paid for something and the seller never sent it so paypal has issued me a full refund of 190usd but its not in my paypal account i paid using a pre paid credit card but its not showing up in the balance on that either its only been 24 hours does it normally take a few days or should this be in my pre paid credit card balance straight away
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@michealohanlon

 

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.