I.D.

howardjones
Contributor
Contributor

 Why does it take paypal so long to reinstate my status ? I had to send off photo I.D. ( I used driving licence ) and address details ( current water bill ) and did that a while ago. Not being able to send a straight forward email enquiry as to ''what's happening '' is very frustrating. I have been using paypal for a number of years, but now it's as though they don't want my business. No blemishes, no bad feedback via ebay yet cannot buy / sell with paypal until they get round to validating what I've sent. So bloody annoying when you are just sat waiting and wondering.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@howardjones

Ways to contact customer services.

1. You can click on help / contact and use the email option in the blue band at the top of the page.

2. You can click on help / contact and use the phone option in the blue band top of the page.

3. You can send them a p.m via their Facebook page @ www.facebook.com/PayPalUK

4. You can send them a p.m via their Twitter page @ AskPayPal for Twitter


5. You can use the message centre in your paypal account.

6. You can ask a question on here (answers from community members normally).



Advice is voluntary.
Kudos / Solution appreciated.
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