Can't Join Paypal Giving Fund

LiamBYC
New Community Member

Hello,

 

I'm trying to register on Paypal giving fund. My work's PP account is already registered as non-profit. So I click on Enroll and sign in to PP, and am told I need to confirm my account. I click confirm and apparently need to accept the terms and conditons...

 

http://i.imgur.com/0NVfsWO.jpg

 

I accept, and get this, even though my email address is already confirmed.

 

http://i.imgur.com/aKnpKFq.jpg

 

I click confirm email address and and just taken to my PP account dashboard. No sign of anything happening, no confirmation email sent, nothing. I tried again from the start and the exact process just repeated itself. Where am I going wrong? Thank you

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1 REPLY 1

PayPal_Conor
Moderator
Moderator

Hi LiamBTC,

 

Welcome to our Community 🙂 

 

This certainly is a strange one and at this point, I think it might be best if you reach out to us by phone or on one of our other social media channels to get this resolved.

 

This may well be a technical issue but we'll only know for sure by pulling up your account details.

 

Are you active on Twitter or Facebook?

 

We are available 24/7 to answer private messages sent through our Facebook page (http://goo.gl/4BO8de) and respond swiftly to any tweets directed towards @AskPayPal!
 
Why don't you try contacting us in this manner so we can get to the bottom of what's happening here?
 
Conor
 
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