Blocked Card After Dispute

chrissvaf
New Community Member

Hey there ... I made a dispute , and after that i tried making a purchase , but iti seems that my card that was used in the dispute situation has been blocked ... I tied to buy from many sources , all failed

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1 REPLY 1

PayPal_Anna
Moderator
Moderator

Hi chrissvaf,

 

Thank you for posting and welcome to the Community Forum!

 

I’m sorry to hear this.

 

Can I ask if you’ve create a Buyer Dispute or you have reported Unauthorised Transaction or Chargeback? If you’ve only created a dispute it shouldn’t impact your ability to make transactions with the card used. You just need to make sure you have sufficient funds on the card. If the payments will continue being denied, I would recommend you contacting your bank directly to check why your payment attempts are denied.

 

However, if you have created a chargeback, this may impact your ability to make purchases with that particular card, but you should be able to use another funding source unless your account is limited in anyway.

 

Regrettably we can’t see your account details here. If you have any additional questions I would recommend you calling PayPal Customer Services by clicking onto Contact us on any PayPal page as they will be able to review your account.

 

We also provide support via Social Media (24/7). You can contact us directly on Twitter @AskPayPal or on Facebook at https://www.facebook.com/PayPalUK.

 

Hope it helps.

Anna

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