why is it so hard to contact someone from Paypal by email?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Difficult to advise other options as you haven't said what country you are in.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
thanks for the help. I can figure those out. My question is more of a complaint. Please don't take this as a complaint about your answer, this is a Paypal issue. They have decided to make it hard work to contact them. The idea that someone should have to go to social media, to ask a question is absurd and shows what a terrible system this has become.
What a joke.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Same problem here in Australia, I have a refund dispute that has dragged on for months, problem is I can't speak to a rep only a robot assistant, this is terrible PR, what has happened to PayPal, they used to be good to deal with.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Why is there no real 2FA? PayPal Allows Bypassing Two-Factor Authentication with a Button Click in Suggestions for PayPal
- Searching for a credit in my paypal account in General Discussions
- Request to Enable Receiving Payments in Sri Lanka in Suggestions for PayPal
- How can i get the routing number for nedbank in General Discussions
- Temu in General Discussions