When I email them, they just send a form letter. The question is ignored and a form response is given. I have replied to them with completely different questions, and still get a verbatum response each time. I tried calling. The Phone reps have clearly been taught to avoid answering questions. They avoid, change subjects, do anything not to answer anything. If you make it a simple yes or no question, they still won't answer. The last time, I asked the rep, "is Paypal an honest company?"....should have been an easy yes, he wouldn't or couldn't answer that. I have been on the phone for 20 minutes and not received a single answer to any question.
So, is there a trick to getting actual answers from Paypal?
