What is this and what do they want?

WoodStock1956
New Community Member

Notification of Limited Account Access
Dear  XXXXXXXXXXXXXX

As part of our security measures, we regularly screen activity in the PayPal system. We recently contacted you after noticing an issue on your account.We requested information from you for the following reason:

We recently received a report of unauthorized credit card use associated with this account. As a precaution, we have limited access to your PayPal account in order to protect against future unauthorized transactions.

Case ID Number: PP-                                .

In accordance with PayPal's User Agreement, your account access will remain limited until the issue has been resolved. Unfortunately, if access to your account remains limited for an extended period of time, it may result in further limitations or eventual account closure. We encourage you to follow our verification procedure as soon as possible to hel   




Once you log in, you will be provided with steps to restore your account access. We appreciate your understanding as we work to ensure account safety.

This is a final reminder to XXXXXX to PayPal as soon as possible.

We thank you for your prompt attention to this matter. Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience.

Sincerely,
PayPal Account Review Department
PayPal Email ID                                       .


Please do not reply to this e-mail. Mail sent to this address cannot be answered. For assistance,               . to your PayPal account and choose the "Help" link in the footer of any page.

PayPal Email ID 

                                                                                                                                                       

Protect Your Account Info
Make sure you never provide your password to fraudulent websites 

To safely and securely access the PayPal website or your account, open a new web browser (e.g. Internet Explorer or Netscape) and type in the PayPal URL                                  to be sure you are on the real PayPal site.

PayPal will never ask you to enter your password in an email.

For more information on protecting yourself from fraud, please review our Security Tips at                                   .
Protect Your Password
You should never give your PayPal password to anyone, including PayPal employees.

 

 

I got this E-Mail and it says that I will be  redirected to correct this problem when I sign in ,,,,Well when I sign in I DO NOT get redirected any where. Is this from PayPal or,is it some kind of SCAM ?????? 

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1 REPLY 1

PayPal_Frank
Administrator
Administrator

Hi Woodstock1956,

 

Welcome to the forum!

 

This is definitely a scam email that was not sent by PayPal.  We will never ask you to click a link in our Notification of Limited Account Access emails.  Please forward this email to spoof@paypal.com .

 

I'm glad you checked on this.  If you entered your password or any other information after clicking the link in the email, that information is most likely compromised.  In that case, it would be a good idea to change your password for any online accounts that used that password.

 

- Frank

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