Sending Limit Hit but i haven't bought anything

rdurning13
Contributor
Contributor

I recently received an email stating that my account has hit its sending limit of "0.00" dollars and that my most recent payment was declined. However, I have not bought anything through PayPal in over a year. It seems like someone tried to buy something with my account and the payment failed. Could this be? Has anyone experience this? I would like to get the money in my balance out and close my account but I am afraid of compromising my bank account. Can anyone help?

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PayPal_Olivia
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Moderator

Welcome to the forums, rdurning13!

 

If you have not purchased anything in a long time, it's probable that the financial information you had on file has since expired, leaving the account without a valid funding method. Is there a link that says "Get Verified" in your PayPal account?

 

I hope this helps!

 

Olivia

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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PayPal_Olivia
Moderator
Moderator

Welcome to the forums, rdurning13!

 

If you have not purchased anything in a long time, it's probable that the financial information you had on file has since expired, leaving the account without a valid funding method. Is there a link that says "Get Verified" in your PayPal account?

 

I hope this helps!

 

Olivia

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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rdurning13
Contributor
Contributor

Thanks for your help Olivia

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