help

wandalou
New Community Member

I used pay pal some years ago so when i just made a purchase and went to pay, my old address was still there. I put my card info in and noticed the old address. I have tried to change it but when i go back to pay again it is still the old address. how do i get that changed?

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi wandalou, and welcome to the forums!

 

You're seeing the old address for one of a few possible reasons.

 

Did you mark the new address as Home? Did you update the address associated with your card and/or bank in your profile? If this is an eBay purchase - have you updated your address on eBay?

 

I hope this helps!

 

Olivia

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