I think paypal are **bleep**, I returned a product now paypal say I will not be refunded because the tracking info was incorrect, even though I used tracking and gave them the correct tracking detail.
Welcome to the PayPal community and I am sorry for the negative experience you have had with this transaction.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.
