fake item bought, how do I get money back

[howie3663]

I  bought item off ebay theseller sent me an invoice via paypal so he would not get ebay fees, I paid £306 for a gold bracelet he said was 9ct hallmarked, it arrives 2 weeks late and its fake metal not gold not hallmarked, I have send many messages, they told me to stop contacting them. I have reported this to paypal there is acase open but what  are my chances of getting my money back?  please help...

[I_know_nothing · Accepted solution]

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@howie3663 wrote:

... what  are my chances of getting my money back?

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If you can obtain written verification that the item is a fake (from a third party - such as Trading Standards or a Jewellers), and if you correctly follow the dispute procedure, then your chances of getting your money back are good.

You will need to escalate the dispute to a claim within 20-days of opening the dispute. If PayPal instructs you to return the bracelet to the seller, then send it tracked and insured for the full amount that you paid.

In the future, a seller asking you to help them defraud eBay of their fees, should set the alarm bells ringing. After all, a seller who is happy to defraud eBay, is unlikely to to have any qualms about also defrauding you.