Refund from Rotita

[Jon2lin]

Rotita’s clothing is cut too small, I have several pieces I need to return to them but There is no way of receipt in the bag. At post office it will cost me more to send it back than the garment cost me. HELP PLEASE!!!!!!

[kernowlass]

@Jon2lin

You really should have read up on paypal buyer protection before you start buying so you know what is and what is not offered.

Paypal state this >>

PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this before the transaction .......

https://www.paypal.com/uk/webapps/mpp/refunded-returns

If you buy from a business in the UK then you can normally recover those return costs via the small claims court although most UK businesses would reimburse you anyway. BUT if you choose to buy from a private or international seller you may not have that option.
So you need to bear all that in mind when you risk assess your transactions and who and where you buy from.
Buyer protection is not a 100% coverall unfortunately.  

BUT if you funded that paypal payment via a credit card then you could try a chargeback?