Postage Costs

SherylF
New Community Member

Hi looking for advice. I paid postage costs for an item won on a Facebook page competition. The item has never been received and has now been returned to the sender (delivery was apparently refused, but I know for certain it wasn't from my address). Would I be able to claim back my postage costs on this or is it just not worth bothering with? Just a bit miffed with it. Thanks.

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi SherylF,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

Yes you can still open a claim for the postage fees, you can select the Not-Received box and state the facts of the Facebook item.

 

- Siobhan

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