How can I get a refund from McAfee on a cancelled account?

fionaa
Contributor
Contributor

How can I get a refund from McAfee on a cancelled account? Paid via PayPal less than 3 hours ago.

McAfee's automated system told me my computer was at risk; howev er, since I have AVG via TalkTalk,

I had no need for McAfee. Can I claim the 14 day cooling off period applies here?

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

PayPal_Siobhan2
Moderator
Moderator


Hi fionaa,

 

Thank you for contacting the PayPal Community Forum.

 

In order to request a refund please reach out to McAfee directly, if they offer a 14 day cooling off period you should be able to avail of this. To prevent further payments being taken from your PayPal Account please ensure you cancel the Billing Agreement created with McAfee by following the steps provided in this link - https://goo.gl/UD4ILO

 

- Siobhan

 

 

View solution in original post

Login to Me Too
1 REPLY 1
Solved

PayPal_Siobhan2
Moderator
Moderator


Hi fionaa,

 

Thank you for contacting the PayPal Community Forum.

 

In order to request a refund please reach out to McAfee directly, if they offer a 14 day cooling off period you should be able to avail of this. To prevent further payments being taken from your PayPal Account please ensure you cancel the Billing Agreement created with McAfee by following the steps provided in this link - https://goo.gl/UD4ILO

 

- Siobhan

 

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.