How can I add more background/records in a open dispute?

tonio_as
New Community Member

Hello

 

Currently I have a open dispute, and I want to add more records about case.

 

I am buyer, and ebay seller has received a lot of bad feedback last days.

 

Status of case is "Being Reviewed by Paypal", and can not allow add more records/updates.

 

Help.

 

Thank you

 

Regards.

 

 

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@tonio_as

 

Have you escalated to a claim or is it still a dispute.


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tonio_as
New Community Member

Scaled to claim

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kernowlass
Esteemed Advisor
Esteemed Advisor

@tonio_as

 

Once escalated you can't add anything BUT if paypal want more information they will ask you for it.


Advice is voluntary.
Kudos / Solution appreciated.
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tonio_as
New Community Member

Thank you.  Then I will wait for it.

 

Regards.

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